Privacy Policy

PROTECTING YOUR DETAILS ON OUR WEBSITE

Solen Collet and The Elopement Society are registered at 89 Giles St, Edinburgh, EH6 6BZ. We know you care about how your information is used and shared, and appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy.

By visiting www.solencollet.com (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Solen Collet who believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service to meet your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. 

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at hello@solenphotography.co.uk or clicking the unsubscribe link at the bottom of any email we send you.

THE TYPES OF DATA WE COLLECT

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process different types of personal data about you:

Information you put into forms or surveys on our site at any time which may include your first name, last name, title, email address and marketing preferences.

• A record of any correspondence between us.

• Details of transactions you carry out through our site may include details about payments between us and other details of purchases made by you.

• Contact Data including your billing address, delivery address, email address and telephone numbers.

• Details of your visits to our site and the resources you use.

• Information about your computer (e.g. your IP address, browser, operating system and platform, time zone setting and location, and the devices you use to access this site.) for system administration and to report aggregate information to our advertisers.

• Financial Data may include your bank account and payment card details.

HOW WE COLLECT DATA

We may collect Personal Data about you from a number of sources, including the following:

• From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details. We use both Stripe and Paypal as methods of payment, so please refer to their individual privacy policies for more information.

• From when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services. 

• Using your personal data

• Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes:

• To help us to identify you when you contact us.

• To present site content effectively to you.

• To allow you to use our interactive services if you want to.

• To help us to administer and to contact you about improved administration of any services and products we have provided before, do provide now or will or may provide in the future.

• To allow us to carry out marketing analysis and customer profiling, conduct research, including creating statistical and testing information.

• To help to prevent and detect fraud or loss. 

• To allow us to contact you (via email) about products and services offered by us where these products are similar to those you have already purchased from us, 

• you were given the opportunity to opt out of being contacted by us at the time your Personal Information was originally collected by us and at the time of our subsequent communications with you, and you have not opted out of us contacting you.

• To allow us to contact you in any way (including mail, email) about products and services offered by us where you have expressly consented to us doing so.

• We may monitor and record communications with you for quality assurance and compliance.

• We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

• We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

• If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

• We may employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998. 

• Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data. 

PROTECTING YOUR DATA

We have strict security measures to protect Personal Data. We are only party to the last four digits of your credit card numbers when confirming an order. Payment is encrypted. 

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. 

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. 

MARKETING COMMUNICATIONS

We may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will give you the opportunity to say whether you would prefer us not to contact you by email.

Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control. 

Our mailing list is serviced by Flodesk.com we will never email you without your permission, or without reasonable implied permission.

COOKIES

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘cookies’.

These cookies cannot be used to identify you personally and are used to improve services for you, for example through:

• Letting you navigate between pages efficiently

• Enabling a service to recognise your computer so you don’t have to give the same information during one task

• Recognising that you have already given a username and password so you don’t need to enter it for every web page requested

• Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

To learn more about cookies, see:

• www.allaboutcookies.org

• www.google.com/policies/technologies/cookies/

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.

LINKS

The Website may include links to other websites. We do not provide any personally identifiable customer Personal Data to these websites. We exclude all liability for loss that you may incur when using these third party websites. Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. 

FURTHER INFORMATION

If you would like any more information or you have any comments about our Privacy Policy, please email us at hello@solenphotography.co.uk

We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed. 

You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at hello@solenphotography.co.uk. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations. 

If you would like access to the Personal Data that we hold about you, you can do this by emailing us at hello@solenphotography.co.uk.

We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at hello@solenphotography.co.uk or write to us at the address above to update your Personal Data.